Network Engineer Apprenticeship Level 4

Working with remote clients on helpdesk Fixing client issues Provisioning new licenses for customers and installing on their machines Workshop Repairs Server configurations, routers and firewalls Understanding and meeting clients needs for stress free and responsive IT support

Training:

The apprenticeship training is delivered through a combination of workplace learning and monthly virtual masterclasses. This training will teach you the knowledge, skills and behaviours set out in the Network Engineer standard. On completion, the apprentice will receive Network Engineer L4 qualification.

Training Outcome:

Labyrinth Computers are looking for an ambitious individual, who after completion of their apprenticeship, will continue with the business assisting the company to grow and continue cultivating long term client relationships. 

Employer Description:
Labyrinth IT Solutions is a client-focused IT support provider with over 20 years of experience. We specialise in creating secure and customised computer systems for businesses, homes, schools, and non profit organisations in Somerset and the South West. Our Yeovil-based Head Office ensures high-performance systems with swift response times, delivering friendly and expert technical services. With a client retention rate of over 95%, we prioritise understanding and meeting our clients' needs for stress-free and responsive IT support.

Working Hours :
Monday to Friday, 08:45am - 17:15pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience