L3 Business Administrator Apprenticeship

The role will encompass the following key elements:

Providing office support (sending quotes, sales orders and purchase orders) liaising with customers and suppliers Keeping well-organised files and records of business activity Researching company data and archived reports Keeping computer databases up to date using CRM system Interacting with clients and suppliers either on the phone or in person Answering phones and connecting calls to the proper department Following up on business communications Collecting and inputting company data Learning about the company's mission and available products/services Advising clients about what products/services are available Building relationships with clients and suppliers Sending emails through Gmail for business Preparing documents using Microsoft Office Writing and editing company correspondence Collecting and sorting post Scheduling appointments and events Create and support with digital marketing via various social media platforms Participating in office meetings and taking meeting minutes Giving feedback on office efficiency and suggesting possible improvements Any other administrative tasks that are required

Training:
As part of this role, you will undertake a level 3 apprenticeship in Business Administration Your training will be completed online with a dedicated tutor who will support you in your studies. You will be given one day a week to work on your apprenticeship training

The training you will be completing as part of the Level 3 Business Administrator apprenticeship standard includes: 

Level 2 Functional Skills in maths and English (if required) End-Point Assessment (EPA) Continued Professional Development training, organisational structure Legislation and Regulations Business Administration communication skills Stakeholder Engagement - both internal and external Stakeholder analysis, service level agreements (SLAs), stakeholder salience, stakeholder power versus interest grid Record and document production - document layout, GDPR, Proof reading techniques Decision Making - cost benefit analysis, break even analysis, 5 Why’s, Root Cause Analysis Risk analysis and risk management, risk implication/ probability chart, force field analysis, use of organisational policies, procedures, and frameworks for support Social Media in Business and personal Project Management tools - project Life Cycle, Gantt chart, Power V’s Interest Grid, SWOT analysis, Work Breakdown Structure, and risk management techniques Change management PESTLE analysis Finance - Budget Management, invoice processes Interpersonal skills - professionalism, coaching methods, organisational culture Presenting Like a Pro - workshop on how to deliver high quality presentations

Training Outcome:
You will have the opportunity to join our team as a full-time employee

Employer Description:
OnBrand Merchandise are a fully solutional merchandise agency with 20 + years of experience offering consultancy, design, manufacturing, storage and distribution of branded promotional products and marketing materials across the globe. We specialise in the supply and distribution of quality ethically sourced environmentally friendly and sustainable promotional products. As an experienced branded merchandise supplier in the UK, we are fortunate to work with some of the biggest organisations and some of the most distinguished brands in the world and are proud to be trusted to support these businesses.

Working Hours :
Monday - Friday, 9.00am - 5.30pm

Skills:
Communication skills,IT skills,Attention to detail,Analytical skills,Team working