Apprenticeship – Customer order management analyst

In this role, you will make an impact in the following ways: 

Working under the guidance of the Customer Account Manager, the Apprentice will be involved with all aspects of order management and customer interface within the plant. Prepare detailed Customer/Distributor Score Cards for review on a monthly and quarterly basis. Continuous collation of data attributed to the business using Oracle/Excel and providing reports to worldwide customers. Researching various attributes of the plant using Oracle/Excel and liaising with various departments in the creation of reports when required. Encouraged to get involved with all other departments at the plant to gain good knowledge and understanding of a global multinational organization.  Supporting Customer visits to the Daventry site, including preparing rooms, PPE and documentation.

To be successful in this role you will need the following: 

Educated to GCSE level including Maths & English A-C/9 – 4 or equivalent.  Computer literacy - proficient knowledge of Windows, in particular Microsoft Excel and ability to learn new software packages. Attention to detail, analytical skills, communication skills (verbal and written), time management and prioritisation skills, proactive attitude Ability to work independently or as part of a team.

Training:
The apprentice will be onsite full time, and will complete learning online via seminars etc.

 

Training Outcome:
Possibility of a potential permanent employment through open vacancies.

Employer Description:
Cummins Turbo Technologies is the only manufacturer focused solely on medium- to heavy-duty diesel engine turbo technologies. For more than 60 years, we have delivered innovative, reliable turbocharger solutions for our customers. Our vision for turbocharger solutions, thanks to our rich company heritage derived from our Holset® brand, sets us apart as a technology leader.

Working Hours :
Monday to Friday, 37.5 hours (7:30am - 3:30pm).

Skills:
Communication skills,IT skills,Attention to detail,Administrative skills,Analytical skills,Logical,Team working