Business Administration Apprenticeship

Customer Care: Greet patients warmly, assist with their enquiries, and guide them through their appointments Appointment Management: Schedule appointments, update diaries, and send reminders to ensure efficiency Frame and Lens Assistance: Help patients choose frames and lenses suited to their needs, providing helpful advice and recommendations Administration: Maintain accurate patient records, handle incoming calls, process payments, and verify insurance details Reception Area: Keep the reception tidy and well-presented, ensuring a professional and welcoming environment Team Support: Liaise with optometrists and colleagues to ensure seamless patient care and workflow Problem Solving: Address patient concerns or queries promptly and professionally

Training:
Business Administration level 3 Standard  Tutor support via online platform 'bud' 20% off the job training

Training Outcome:
Possible permanent position considered on completion of the apprenticeship

Employer Description:
You should never compromise when it comes to eye care. From vision exams and eye health checks using the latest technology, to a wide selection of frames and contact lenses to suit every need and budget, Woodford eye clinic has got you covered. Our team is dedicated to providing top quality vision services to the community.

Working Hours :
Monday to Friday 9:00am to 17:00 1 hour break

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Team working