Customer Services Apprentice

Providing general administration support to the Client Services team. You will attend Service review meetings and become familiar with customer SLA's and develop your customer care skills and capabilities You will provide administrative support to Client Service Managers and shadow them with a view to developing into an Associate Client Services Manager in the future Strong communication skills are a must as you will have regular contact with key clients and focus on building relationships and delivery the best possible service

Training:
Business Administrator Apprenticeship Level 3 including Functional Skills in maths and English

Training Outcome:
Excellent progression opportunities through wider HR team and the business as a whole

Employer Description:
We have a proven history of developing innovative software for the public sector. Our ability to put vital information into the hands of those that need it is the reason why more than 50% of local authorities use us to collect revenues and administer benefits, why 100% of UK Police Forces, over 50% of UK Fire Services and many other Public Safety agencies around the world have chosen solutions from our portfolio to support their operations. It's the reason why housing providers use our systems

Working Hours :
Shifts to be confirmed

Skills:
Team Working,Organisation Skills