Apprentice Health & Wellbeing Practitioner

 Answer telephone, email and face to face enquiries, taking and forwarding messages, ensuring that all telephone and personal callers receive a prompt, courteous, non-judgmental and well-informed response.  Respond to queries, dealing with routine matters and passing more complex queries to the appropriate member of staff.  Support individuals and groups to access wellbeing opportunities.  Co-produce and co-deliver wellbeing opportunities.  Contribute to administrative functions of learning development and deliveries, to inform data collection and feedback.  Attend and participate in team meetings as required as part of the smooth running of the service.  Contribute to the development of social media and marketing projects as requested.  Develop posters, leaflets and social media imagery to raise awareness of events and opportunities.  Work alongside partners to co-develop and support the delivery of learning opportunities.  Work alongside service users, staff, wider community to inform the development of opportunities across localities.  Undertake promotional activities alone or with colleagues, to raise awareness and uptake to Community Roots opportunities

Please see Job Description and Person Specification on Trac website to this vacancy for the full responsibilities of this role.

Training:
Training Provider: Training 2000. Duration: 15 months with EPA. Virtual Delivery. Attendance would be ½ day per week. 

Training Outcome:

Progress within the team and apply for further apprenticeship roles.

Employer Description:
Lancashire & South Cumbria is a Mental Health & Wellbeing Trust. Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care. The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area. For more information please visit our website via Lancashire & South Cumbria NHS FT.

Working Hours :
Monday to Friday, 9:00 to 17:00

Skills:
Communication skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Number skills