Apprentice IT Support

The Role of an Apprentice IT Engineer/Support Assistant will involve:

Providing remote support so resolve any printing/scanning issues for our clients Ensuring devices have latest software updates prior to installation Installing/ setting up the printer onto the client’s computers Configuring the email server for scanning Working with IP address , subnets, WAN, LAN, Switches, Access points, Creating network cables, Gateway, DNS, SMTP Refurbishment of Copiers by repairing/exchanging any faulty or worn parts. Overseeing the trained engineers on service calls for our clients. Assisting in the installation of new devices for our clients. Shadowing the IT team as they deliver remote support for our clients

Training:
You will be completing your L3 IT Network Technician Apprenticeship with Remit Training All learning will be delivered to you virtually via our blended learning model. You will have a tutor and be supported throughout your training at the workplace. This apprenticeship is 18months long. 

Training Outcome:

Our client offers an excellent opportunity with fantastic career progression. Your line manager was an apprentice 9 years ago within this company, therefore can offer you excellent training and support in building your career.

Employer Description:
Remit Training is an Ofsted Grade 1 provider, and recognised for its outstanding leadership and management. We specialise in supporting employers with managing both the apprenticeship levy and Government funded support in automotive, IT, business, retail, food manufacturing, hospitality and management.

Working Hours :
Monday-Friday. 9AM-5PM.

Skills:
Communication skills,IT skills,Attention to detail,Analytical skills,Logical,Initiative,Patience