Travel Consultant Apprentice

Supported by senior team members you will: 

Meet & greet new and existing customers in store, providing a professional warm welcome. Handling holiday enquiries, face to face, over the phone and email. Training and development, this may also include exciting opportunities to attending industry events in the UK and overseas. Research and explore holiday enquiries using online platforms, reservation agents and email. Booking clients holidays, providing first class service end to end, using learnt top class selling skills. Administration in all areas relating to travel. Providing excellent customer service. Working towards shop targets and individual KPI's.

Training:
This apprenticeship forms part of a formal qualification, on successful completion you will achieve a level 3 Travel Consultant qualification that will be added to your digital achievement record. Functional Skills in English and maths if required. Working with our chosen training provider you will be assigned a specialist travel assessor who be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey. Training will be carried out online/face to face both individually and as part of a classroom, to ensure you have an enhanced experience. You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor.

Learning first hand from specialist and peers you can become a fully fledge Travel Consultant in little over a 12-month period

Training Outcome:
On successful completion of the Travel Consultant Level 3 Apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set, Sales Executive Level 4 Next steps will be discussed in your 1-2-1's

Employer Description:
Pure Travel have over 100 years of combined experience working in the travel industry, recognised as one of the UK's top independent travel stores, Pure Travel continue to stand out from the crowd. Providing bespoke holiday packages for business and leisure clients fully ABTA protected.

Working Hours :
Monday - Friday, 9.00am - 5.00pm, Saturday, 9.00am - 4.00pm. 5 Working days a week will be allocated.

Skills:
Attention to detail,Customer care skills,Administrative skills,Team working