IT Support Technician Apprentice

Your duties will include:

    Performing daily BAU activities     Managing support tickets     Managing customer requests and urgent activities     Occasional customer or Data centre site visits 

Training:
Information CommunicationsTechnician Apprenticeship Standard Level 3 Training will be delivered both in College and in the workplace

Training Outcome:
Potential position upon completion of the apprenticeship

Employer Description:
Merge IT is a growing Technology Service Provider who is looking to grow its team with the appointment of a new IT Support Technician. Due to the uptake of the cloud services within our customers and ever changing IT landscape, this role is a critical to the continued development of our company. We will offer extensive on the job training, exposure to a number of new technologies,  a varied set of daily responsibilities coupled with an interesting and tailored career development path.  We will also offer a dedicated time to develop new skills

Working Hours :
Monday - Friday, 09:00 - 17:00

Skills:
Communication skills,IT skills,Customer care skills,Administrative skills,Analytical skills,Cyber Security Exposure,Windows Support experience,Office 365 experience