Client Delivery Engineer - Digital Support Apprentice

Are you ready to dive into the high-stakes world of data and cutting-edge financial technology? Do you have a technical, analytical mind and a passion for turning complex data into powerful solutions?

What You'll Be Doing: The Technical Core of Client Success
You'll be the technical linchpin in client onboarding and implementation projects. You'll move beyond theory and get hands-on with real-world data integration:

Data Transformation: Work with various complex data formats (JSON, XML, CSV) and use tools like Jinja2 transforms to integrate client data into the firm’s own platform Integration & APIs: Get comfortable using APIs and SFTP to build seamless data transmission layers between their clients and their award-winning software Problem-Solving: Quickly debug, manipulate, and validate large, complex datasets, owning the process for resolving data and market data issues Tooling & Automation: Contribute to their internal efficiency by scripting in Python for internal tooling and utilising automation tools like SoapUI and Postman Documentation: Create clear, essential documentation for both internal and external stakeholders

What We’re Looking For

GCSE Grade C/4 or above in Maths & English (or equivalent)
Please note: an IT related qualification higher than Level 2 (Level 3 or 4, degree, master's etc) will make you ineligible for the apprenticeship, as you will be overqualified

You don't need to know everything, but you need a strong foundation and a hunger to learn. We want to hear from you if you’ll bring:

A technical & analytical mindset with a keen interest in data and the financial markets Experience working with complex datasets and a strong attention to detail Familiarity with APIs, SFTP, and a good understanding of the Python coding language Exceptional internal motivation to learn and take ownership Bonus points for an understanding of financial instruments, particularly Prime Brokerage business experience, but this is not essential

Training & Development

You will complete a Level 3 Digital Support Technician Apprenticeship, covering:

Operate digital information systems Digital architecture (physical storage vs cloud, the role of operating systems and servers) Maintaining end-user systems (software, hardware and operating systems) Information security principles System security Account management (optional) Managing & analysing data Digital marketing

This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful career.

What Sets Our Client Apart?

Global Impact: An established, core utility provider trusted by hedge funds, asset managers, and banks worldwide Award-Winning: Recognised as a 'Best Derivatives Tech Provider' and an 'Analytics Leader' in the industry Cutting-Edge Tech: Their platform delivers real-time, front-to-back analytics on the full cost of derivatives trading, helping clients reduce margin and optimise collateral Career Growth: They foster a collaborative, energetic team dedicated to continuous learning and empowering our employees to reach their full potential

Training:

Learners who complete the Digital Support Technician Level 3 Apprenticeship will gain an understanding of the following knowledge and skills.

Non-technical skills

• Critical thinking
• Effective communication
• Customer service
• Problem solving
• Managing risk and decision making
• Coaching and guiding

Technical skills

• Operate digital information systems
• Digital architecture (physical storage vs cloud, the role of operating systems and servers).
• Maintaining end-user systems (software, hardware and operating systems)
• Information security principles
• System security
• Account management (optional)
• Managing & analysing data
• Digital marketing

Training Outcome:

The right candidate has the opportunity to be taken on permanently and cross train in other departments. 

Employer Description:
Founded in 2014, Cassini are the established, core utility provider of analytics and optimisation tools built for the derivatives industry, and are based in East Central London

Working Hours :
Monday to Friday 9am to 6pm.

Skills:
Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Logical,Initiative,Python,Interest in data,Interest in financial markets