School Office Administration Apprentice

To be based in the main school office located at reception. To provide high standards of telephone and reception skills when communicating with outside agencies, parents/carers, governors, staff and pupils. To provide a professional image when greeting visitors and other stakeholders. To prioritise telephone calls and visitor queries and deal with all requests appropriately, accurately record messages and signpost as required. To ensure visitor signing in procedures are followed correctly, including safeguarding checks. To assist in the coordination and administration of parents’ evenings, options evenings and any other events similar in nature. This includes, but is not limited to, sending letters, text messages, creating registers for parents to sign in, setting up for the event, providing refreshments and covering events outside of the school hours. To open, sort and distribute incoming mail and also deal with all outgoing mail, including taking deliveries to the post office as required. To co-ordinate data collection sheets as required, ensuring a smooth process is adopted of sending forms home to parents, monitoring returns and updating information in SIMS to ensure an accurate record is kept at all times. To support with reprographic requests and ensure a timely completion and process is followed. To be responsible for ensuring visitors are met at the main reception door and safely evacuated to their designated point in the event of a fire and liaise with the Fire Marshalls to update registers. To process and update free school meal/ pupil premium data. To assist with pupil admissions and pupil transfers, including curriculum allocation, CTF files and hardcopy files To provide efficient clerical support in relation to, but not limited to, sending letters and texts to parents/carers.

The above list of duties and responsibilities are not an exhaustive definition of all tasks associated with the
post.

Training:
Business Administrator level 3 standard. Full, on the job training provided by the employer. You will receive regular visits in the workplace from your Bishop Auckland College Assessor to help guide you through the apprenticeship standard.

Training Outcome:

To be discussed at interview.

Employer Description:
Whitworth Park Academy provides an education that truly transforms lives. We ensure that children have the knowledge, skills, qualifications and experiences that allow them to have choices for their futures. As an academy we support the whole child and every child to reach and surpass their potential ensuring they are happy, valued,supported and successful. We maximise the time we spend together and provide life changing, extraordinary educational experiences for our children. Each school day is built around our core values of kindness, diligence and respect. We are very clear on what drives and motivates both children and staff at ourschool. We have a clear purpose. We aim for mastery – the desire to ‘be better’ at the things that matter. Autonomy drives us. Staff and children take responsibility to direct their own lives and have a clear voice in the direction of our school.

Working Hours :
Monday - Thursday 8am-4pm and Friday 8am-3.30pm, 1/2 hour lunch each day (time to be decided in department). Role is term time only.

Skills:
Communication skills,IT skills,Organisation skills,Team working,Caring and supportive,Enthusiasm and self-confidence,Able to work flexibly