Apprentice Data Administrator

The successful applicant will be required to work as a key member of our staff on a variety of data and administrative tasks. The role will require the ability to work in a team but also to be disciplined and motivated whilst working on your own after appropriate training.

The purpose of the role is to summarise relevant information from patient’s clinical letters and records into the practice clinical system, as well as general administration and IT work including recalls and audits.

The role will allow you to gain experience in many aspects of administration in primary care.

The main responsibilities include:

Evaluate clinical letters and documents on the clinical system and recognise key points. Identify any SNOMED clinical coding or filing/scanning errors. Add SNOMED clinical codes to the correct patient record. Forward documents to the named GP when any actions or changes are required. Deal with any queries relating to SNOMED clinical coding Review medical records Extract information for SNOMED clinical coding from a variety of sources. Raise any issues identified with the named GP to resolve queries Maintain good medical records at all times as well as file and retrieve paperwork Update and maintain referral templates. Phone patients to arrange/rearrange appointments and/or respond to queries. Assign unmatched lab reports and electronic documents. Administration of recalls for all long term conditions, immunisation programmes & drug monitoring on a weekly/ monthly basis Support and assist the IT & Systems Manager with any issues that arise.

Training:

For the full apprenticeship, learners will complete:  

Level 3 Business Administrator Apprenticeship Standard.  Level 2 Functional Skills in English.   Level 2 Functional Skills in Maths.

Apprentices must pass their Level 2 Functional Skills qualifications before they enter the gateway to the End Point Assessment (EPA). 
 
For the End Point Assessment, apprentices will undertake a knowledge test, portfolio-based interview and project presentation. 
 
Apprentices must attend college sessions once a week (term-time) at the Ipswich Road campus, located near Norwich city centre. 

Training Outcome:
The successful candidate may be offered permanent employment on completion of apprenticeship 
 

Employer Description:
Hingham is a beautiful small town with a Georgian marketplace. Hingham Surgery is a purpose built, primary care surgery. Our clinical team consists of a total of 8 GPs, practice nurses, HCAs, clinical pharmacists, mental health practitioners, and a physio. We score highly in the annual GP Surveys.

Working Hours :
Monday to Friday – 37.5 hours per week. Shifts TBC.

Skills:
Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Exercise discretion,Adaptable and receptive,Approachable,Positive attitude