Service Administrator Apprentice

To provide full and comprehensive Automated Systems administration support for Engineers, Dispatchers, and Customers for all service activities of the UK to ensure the highest level of customer service is delivered, and all KPIs are achieved To ensure correct and swift processing of all work recorded in SAP and ensure that all incoming planned and unplanned work is reviewed, planned, prioritised, assigned and completed To allocate existing engineering resources in order to meet customer expectations in a timely and cost effective manner

Training:

Achieve a level 3 Customer Service Specialist apprenticeship qualification, which will incorporate providing a full and comprehensive administration support for Engineers, Dispatchers and Service Management, for all service activities of the region to ensure the highest level of customer service is delivered and all KPIs are achieved.

Training Outcome:
You will be offered a permanent role within JHUK, and subject to completion of all apprenticeship milestones, and performance

Employer Description:
We are a market leader for intralogistic solutions for small to large customers. Our UK Head Office is located in Milton Keynes. This lies at the hub of an additional six strategically sited Customer Service Centres in Scotland (Motherwell), the North West (Warrington) and the South West (Bristol) . Jungheinrich UK now offers the most comprehensive range of materials handling solutions and services available from a single source.

Working Hours :
Monday - Friday, 8.00am- 4.00pm or 9.00am - 5.00pm to be agreed with your line manager. No evenings or weekend work.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Initiative,Adaptability,Integrity