Administrator Apprentice

Accounts Management:

Monitoring outstanding accounts and chasing overdue payments Assisting clients with payment processing, including setting up direct debits Reconciling insurer statements to ensure accuracy and resolving discrepancies Raising payments to insurers and third parties in a timely manner Keeping accurate records of financial transactions and updating account statuses in our system

Documentation:

Preparing and sending insurance documents to clients Managing correspondence related to renewals, new policies, and amendments Ensuring all documentation is accurate, organized, and complies with industry standards

Claims Administration:

Updating claims files with new information and ensuring timely progress Liaising with insurers, clients, and third parties to facilitate claim resolutions Maintaining clear and accurate records of claim statuses within our system

System Updates:

Ensuring all client and policy data in our management system is up-to-date and accurate Assisting with generating reports and extracting data for business purposes Supporting team members with system-related queries

General Administration:

Answering phones, handling client inquiries, and forwarding calls where necessary Organising and maintaining digital and physical filing systems Providing administrative support to brokers and other team members as required

Training:
As part of this programme you will complete the level 3 Business Administrator Apprenticeship Standard The Business Administrator apprenticeship programme is the perfect entry into a professional working environment. It will provide the opportunity to develop knowledge, skills and behaviours that are desirable within any business sector and will also provide foundation skills that can be developed and built on to progress into supervisory roles Training schedule has yet to be agreed Details will be made available at a later date The apprenticeship provides an insight into the business environment and influences, it will lay the foundation knowledge for success Develop the knowledge, skills and behaviours of successful Business Administrators Regular tutorials and assessments from an experienced business professional Interactive chat, forums and class notebooks for real-time support and assistance from experienced business professionals

Training Outcome:
Full time position on completion

Employer Description:
Founded in 2012, we have the knowledge to support your insurance needs now and in the future. Our established team of insurance specialists boast many years of experience collectively. They have the expertise, and the willingness to think outside the box to provide you with a completely personalised service.

Working Hours :
Monday - Friday, 9.00am - 5.00pm

Skills:
IT skills,Customer care skills,High Standard of Maths,Confident,Outgoing,Enthusiastic