Ref: BA08 MIS OFFICE ASSISTANT BUSINESS ADMINISTRATION L3 APPRENTICE

 Provide excellent customer service (students, staff and externals) when dealing with enquiries and giving out information both verbally and electronically Accurate and Timely administration of processes relating to QMIST activities Complete excellent data entry and verification of information Effectively support Cross-College processes that are maintained or supported by the department Keep well-organised and auditable (where appropriate) files and records Effectively take minutes of meetings Provide constructive feedback on office/process efficiency and suggesting possible improvements Provide high quality support to College activities as directed by Head of QMIST

Proactively develop skills related to the Apprenticeship standard and make excellent progress to successful completion

Proactively participate in appraisal and continuing professional development (CPD) activities as required. Reflect on, and evaluate the impact of continuing professional development activities on your practice   Share and update your knowledge with colleagues and, where appropriate,  other networks, research communities etc to support improvement. Support the college’s mission, vision, values and strategic objectives, acting as a role model for learners. Do the right things at the right time for the right reason, always acting in the best interests of learners and behaving ethically at all times. Attend and contribute to all Curriculum / Continuous Improvement Team (CIT) meetings to plan, review and share best practice. Value and champion diversity, equality of opportunity, inclusion and social equity. Be involved in the promotion and marketing of courses and in the recruitment of learners, engaging and enthusing prospective learners. Work within health and safety guidelines and be aware of your responsibilities for health and safety. Adhere to all college policies and procedures, including data protection. Along with all members of college staff, manage the behaviour of learners. Be responsible for safeguarding and promoting the welfare of children, young people and vulnerable adults. Embrace our values of respect, fulfilment, dedication and excellence and demonstrate these in day-to-day behaviours. Support our sustainability strategy to reduce our environmental footprint. Be aware of, and responsive to, the changing nature of the college and adopt a flexible and proactive approach to work. Undertake such other duties as may reasonably be required commensurate with grade, at the initial agreed place of work or at other locations in the college catchment area.

Training:

This Apprenticeship is completed within the workplace. You will be assessed through written work and observation throughout your training. You will be given time by your employer to complete portfolio work, attend training, workplace shadowing and any other opportunities to develop your skills and knowledge.

Training Outcome:
Potential for career progression 

Employer Description:
Runshaw College has long been recognised as one of the most successful colleges in the country, renowned locally and nationally for our exceptional results, friendly and supportive culture and focus on putting the learner at the heart of all that we do.

Working Hours :
Monday - Friday, 8.30am - 4.30pm.

Skills:
Communication skills,IT skills,Organisation skills,Administrative skills