Apprentice - Selling Systems Support

Role Summary:

This is an exciting opportunity to join our selling systems team based in our Head Office in Sunderland.
 
We are looking for a motivated candidate with excellent communication skills to join our successful Selling Systems Support Team working in the Technology Centre.

Key Responsibilities

Being a point of contact to help our booking agents use our Selling Systems platforms with ease, giving advice and guidance throughout Identifying and rectifying any system issues while liaising with our system provider Managing user accounts on our systems Liaise with suppliers to create contracts for new branches, creating new accounts and enabling suppliers to feed into our internal booking systems Maintaining our in-house document scanner and processing supplier invoices to customer bookings where necessary Operate the feedback system

Training:

Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship. Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job.

You will work towards a Level 2 Customer Service Apprenticeship

Training Outcome:

We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice.

Employer Description:
Our head office is home to over 500 employees and is the hub of our activity.

Working Hours :
Days and shifts are to be confirmed.

Skills:
Communication skills,Passion for Travel industry