3rd Line Technician

3rd Line Technician

Location: Fishburn, Stockton-On-Tees

Salary: £26k - £32k

The Client:

A full-service IT Support Consultancy specialist providing business computer support services across the North East Region.

Being a registered Microsoft Small Business Specialist & a Dell Registered Partner, they can offer the correct solution on time & on budget, every time for clients.

Working in partnership with clients as their IT department, the qualified and dedicated team ensures clients have total satisfaction from their IT support through remote & onsite support.

Operating for over 28 years in the business IT Support Consultancy arena, their client base across a spectrum of industry sectors has allowed their own talented team of technicians to develop their knowledge base ensuring they can solve any IT issue.

The Role:

? Seeking a 3rd Line IT Technician to join the growing and successful support team.
? You will become part of a friendly team of support technicians providing first class IT support to a widely varied client portfolio
? These industries include but are not limited to engineering, construction, accountancy and auto mechanical engineering.


? In this permanent, full time position, you will work with a wide variety of hardware and software, and become involved in all areas of the IT lifecycle including planning, deployment, maintenance, troubleshooting and support.


? The successful candidate will require strong technical knowledge, be confident in communicating with both colleagues and clients and be proficient in working to timescales.

Given the nature of the position you will also be confident in taking on tasks involving technologies and software of which you have no prior experience


Responsibilities:

? Dealing with day to day support tasks, both on site and remotely using remote support tools
? Support the team with new server and IT system deployments
? Ensure all client calls are responded to professionally a


  • Location: Stockton-on-Tees
  • Salary: 26000-32000 Per Annum
  • Type: Permanent
  • Recruiter: Additional Resources Ltd.
  • Posted: 26-Aug-2022
  • Posted on: jobit.co.uk