Sales Support Executive

This is a  fantastic opportunity to work for a growing London-based IT Managed Services Provider.

The primary focus of the role is to support the directors with their sales operations.

The key responsibilities are:

Customer service: Addressing customer concerns, providing information about products or services, and answering customer questionsAdministrative tasks: Maintaining customer records, managing sales leads, and processing sales.Communication: Providing well-written and professional email communications, and answering customer queries via  telephone, or in-personJob Tracking: Tracking jobs and reporting on progressReporting: Providing data and reports to help the sales teamProblem solving: Identifying job and account issues and providing solutionsProcess improvement: Highlighting inefficient working practices and working with directors to improve processes

Key skills required:

Strong verbal and written communication skillsStrong listening skillsAttention to detailAbility to work autonomouslyMeeting deadlinesComputer literacy – especially Microsoft Outlook, Word and Excel.Reporting skillsGood organisation skills

The role is full-time and will be working from home.

Good luck!