Business Administration Apprentice

To support the office in administration roles as determined by the Lead Patient Co-ordinators Supporting the processing of post – both paper and electronic Assisting with the patient registration process Answering the telephone and dealing with patient queries. Providing a good service to patients Booking appointments for a variety of clinicians Handling the surgeries social media platforms and advertising national awareness campaigns Supporting the IT team with their day to day duties Liaising with GPs, nurses, admin and patients to ensure smooth running of surgery

Training:

The completion of this Apprenticeship Standard will require monthly training visits from a qualified IPS Trainer to help support the Apprentice develop skills and progress the building of the Apprentice portfolio to prepare the learner for End Point Assessment.

For this Apprenticeship Standard, learners can benefit from the completion of the BTEC Level 3 Diploma in Business Administration and the Apprentice will be required to undertake knowledge tests within this programme and build a portfolio of evidence that will prepare them for Gateway once agreed between the Employer, Apprentice and Trainer to prepare for End Point Assessment.

Apprentices without Level 2 English and mathematics will need to achieve this level prior to taking the End Point Assessment via Functional Skills training.

Training Outcome:
Throughout the apprenticeship you will gain skills and experience which are transferable to a variety of occupations. Upon successful completion of your apprenticeship, there may also be the potential to gain a permanent position within the company

Employer Description:
We are a busy GP surgery with over 19,400 registered patients. We pride ourselves on being patient centred and quality focused.

Working Hours :
Monday to Friday Working hours to be confirmed between 07:30- 20:00

Skills:
Communication skills,IT skills,Team working,Good initiative,Motivated,Willing to learn