Apprentice - Social Media Assistant

Role Summary

This is an exciting apprenticeship opportunity within our social media team based in our Head Office in Sunderland.
 
We are looking for a driven individual who has a strong interest in social media marketing and can attract and interact with target audiences by creating engaging content across various channels. The Social Media Assistant will seek out new ideas and social media avenues in order to drive forward the overall social media strategy. In this varied role, the individual will have initiative, great attention to detail and accuracy, and will provide a high standard of support within the social media team. The individual will be open to learning about the travel industry in order to effectively deliver social media marketing campaigns.

Key Responsibilities

Work closely with team members to plan and execute the social media content calendar in line with the overarching business focusses, considering the target market, product highlights and post aesthetics Create, edit and publish content that encourages engagement via Facebook, Twitter, Instagram and other social channels for various business areas including holidays, recruitment and B2B channels Build and manage large volumes of paid social media advertising accurately and effectively in line with the overall budget Work alongside various departments including creative, commercial, product and offline marketing to support with any partnership marketing activity from planning stage to sign off Monitor, interact and respond to users publicly and privately across all social channels, working with relevant business areas to service customer queries appropriately Optimize and audit social media accounts for various business divisions to increase the overall social presence and engagement Help, support and coach all business divisions with day-to-day social media queries via phone and email Monitor competitor activity and provide updates on key social media trends Assist in achieving an overall consistent digital strategy

Training:

Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship. Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job.

You will work towards a Level 2 Customer Service Apprenticeship

Training Outcome:
We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice

Employer Description:
Our head office is home to over 500 employees and is the hub of our activity.

Working Hours :
Days and shifts are to be confirmed.

Skills:
Communication skills,Passion for Travel industry