Apprentice - Hays Beds & Transfers Assistant

Role Summary

This is an exciting apprenticeship opportunity within our Hays Beds and Transfers Department based in our Head Office in Sunderland.
 
Hays Beds and Transfers Product Team work in an environment which is structured around our key objective in driving sales.  This is carried out by a number of functions, but primarily by relationship management, quality control of our existing products and developing new products. The focus of this role is to develop the sales and product of Hays Beds and Transfers, establishing strong relationships with designated suppliers, divisional managers IG members & VISTA in order to meet sales targets.
 

Key Responsibilities

Responsible for the account management, sales analysis, lost booking analysis, contracting of new suppliers, negotiations and query resolutions to maximise overall sales Being pro-active in gap filling or identifying new suppliers Relationship management Hays Beds & Hays Transfers suppliers and initiate override negotiations Negotiation of special offers and flash sales weekly, distributing them to key areas of the business such as VISTA product, VISTA sales, web marketing and key IG members Daily system checks within Hays Beds, Hays Transfers, iSell, iTour and the Agent Portal of own suppliers to ensure that all suppliers’ feeds are performing to the expected standard in line with systems checks procedure Investigation and resolution of statement queries for dedicated accounts Assist with group enquires Support the team in any ad-hoc duties required, such as price comparisons, team handovers etc.

Training:

Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship. Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job.

You will work towards a Level 2 Customer Service Apprenticeship

Training Outcome:
We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice

Employer Description:
Our head office is home to over 500 employees and is the hub of our activity.

Working Hours :
Days and shifts are to be confirmed.

Skills:
Communication skills,Passion for Travel industry