Apprentice - Cruise Project Support

Role Summary

An exciting opportunity to join our Cruise Commercial team based here in our Head Office in Sunderland.
 
The aim of this role is to proactively manage all admin that comes into the Cruise Commercial Department. To assist the team to maximise our earning potential for the Group by negotiating the best commercial terms along with additional marketing and funding support from our suppliers.

Key Responsibilities

Maximising overall sales throughout the group, by identifying products that would be suitable to market, with the support from the suppliers. Creating innovative concepts and ideas for in-house marketing campaigns Support relationship management with the Sales, Product and Marketing departments to ensure funding opportunities from suppliers are maximised in order for personal and department KPI’s to be achieved. Deal with branch queries for suppliers such as commission, price matches, errors, and general queries and use problem solving skills to bring to resolution. Continual review of all internal processes and procedures, ensuring agreed departmental processes and procedure documents are maintained Providing exceptional customer service at all times. Willingness to participate in and deliver training appropriate to own development. Effectively perform administrative duties.

Training:

Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship. Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on-the-job.

You will work towards a Level 2 Customer Service Apprenticeship

Training Outcome:
We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice.

Employer Description:
Our head office is home to over 500 employees and is the hub of our activity.

Working Hours :
Days and shifts are to be confirmed.

Skills:
Communication skills,Passion for Travel industry