Apprentice - VISTA Aftersales

Role Summary

This is an exciting apprenticeship opportunity within our VISTA B2B sales department based in our Head Office in Sunderland.
 
The sales team focus on selling tailor made holidays and delivering first class customer service to both internal and external customers. As a sales executive you will sell package holidays with varying components, including flights, hotels, transfers and cruise, on a business to business basis, but will also have the ability to sell direct to customers should business needs warrant this.

Key Responsibilities

Creating and selling tailor made travel packages using All Hays products Delivering a first class customer service experience to all customers, obtaining repeat business Working towards, and striving to exceed, agreed individual and team sales targets and other KPI’s Attending training workshops and supplier visits, including overseas educational visits, in order to continuously develop product knowledge In depth Knowledge of all cruise products. Liaise with ground suppliers to obtain rates, availability and for all special requests. Remain flexible to meet the needs of the Business Provide Feedback to the Team Leader

Training:

Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship. Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job.

You will work towards a Level 2 Customer Service Apprenticeship

Training Outcome:
We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice.

Employer Description:
Our head office is home to over 500 employees and is the hub of our activity.

Working Hours :
Days and shifts are to be confirmed.

Skills:
Communication skills,Passion for Travel industry