Business Administrator Apprentice

To provide a consistent, professional ‘front of house’ image for the company. To answer incoming phone calls within 3 rings if possible - re-directing where required, and taking accurate messages should the person required be unavailable. To pass relevant messages accurately and concisely via internal e-mail or a written note. To answer the door buzzer phone for the factory points where necessary, and subsequently redirecting them to the main reception entrance and dealing with accordingly, or advising stores of a delivery. To use initiative in terms of assessing the urgency of a situation, endeavoring to track down the relevant person, or make a colleague aware of the situation. To ensure clients / contractors are fully signed in and out, via the visitor register and have badges. To manage and co-ordinate the diary for the Board Room meeting allocations. To meet and greet visitors, providing refreshments for meetings or similar where necessary. To ensure the office kitchen area and boardroom remains tidy at all times (especially before/following client or internal meetings), including loading and unloading the dishwasher daily; and ensure kitchen supplies are monitored and replenished as required. To build rapport with regular customers and suppliers, aiming to become a familiar person they positively associate with, when calling into the company. To frank company mail where required, ensuring completion for daily post collections & dealing with
incoming post.

Administration Functions:

Order processing - in order to provide assistance / cover to other members of the office team. Preparing despatch delivery notes and entering shipments on to couriers booking system. Obtaining Proof of Delivery for despatched orders and providing a copy to the customer where required. Checking courier invoices to ensure charges are correct. Filing completed job cards / delivery notes and any other documentation as required. Preparing, printing and laminating (where required) associated sales and production paperwork / documents. To prepare credit control request letters, and chase for responses accordingly where required.

Training Outcome:

Potential full time employment. 

Employer Description:
A family-owned business, Structure-flex has specialised in the use of PVC and high-frequency fabric welding technology to manufacture innovative solutions for over 46 years.

Working Hours :
- Monday to Thursday 8.30am to 5.00pm - Friday: 8.30am to 2.30pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working