Business Administration Apprentice

To maintain the provision of an efficient and professional front end administrative service focused upon the delivery of an effective training and recruitment service to beneficiaries, stakeholders and employers To ensure and maintain the effective registration of all students and employers seeking to use the Apprenticeship recruitment service, including issuing and booking appointments Prepare and generate reports and information whilst maintaining accurate database records Deal with telephone and walk in enquiries relating to apprenticeship courses and vacancies To ensure excellent customer service is given to employers, students and staff To deliver communications to internal and external customers both verbally and in the written form To take a lead in creating a positive, inclusive ethos that challenges discrimination and promotes equality and diversity To take on any comparable duties as directed by the Apprenticeships Manager Operate in accordance with current Health and Safety regulations and College policies

Training:
Business Administrator Level 3 Diploma English and maths Functional Skills Level 2 if required Monthly online training sessions, conducted in the workplace

Training Outcome:
Possible permanent position upon completion of the apprenticeship

Employer Description:
As a family of six community-based colleges across East Kent, our mission is to play a leading role for East Kent in developing the economic and social prosperity of the communities we serve. Apprenticeships are set to play a crucial role in developing the UK workforce, by helping organisations to increase employee performance, and business productivity. EKC Group see Apprenticeships as an invaluable investment in workforce development. Our Apprenticeship delivery spans many industries and our sizeable range of standards means we offer our employers a comprehensive choice of Apprenticeships that meet a diverse range of organisational needs. We offer Apprenticeships from Level 2 through to Level 5, and can deliver structured career progression pathways for employers and employees.

Working Hours :
Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 4.30pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative