IT Technician Apprentice at Gloucestershire College

Your duties will include: 

Maintaining the confidentiality, integrity and availability of the IT system at all times; for our suite of computer labs in Cheltenham and Gloucester. Installing, configuring and upgrading hardware, software and network components. Troubleshooting hardware, software and network issues to ensure availability. Providing secure services according to user and system access policies. Performing tests and evaluations of new software and hardware. Providing support to users and being the first point of contact for error reporting. Conducting regular backup and restore operations. Maintaining all technical documentation about infrastructure and systems. Establishing good relationships with all departments and colleagues. Maintaining an on-going programme of personal professional development. Undertaking such other duties as the Apprenticeship Manager may reasonably require.

Training:

Information Communications Technician Apprenticeship Standard Level. Training will be delivered both in College and in the workplace.

Training Outcome:

Potential position upon completion of the apprenticeship.

Employer Description:
Gloucestershire College is an education provider with campuses in Cheltenham, the Forest of Dean and Gloucester. We deliver a range of professional and technical training, including T Levels and full-time courses for school leavers, apprenticeships, university-level courses, and courses for adults including online, short and part-time courses, just for fun courses and JobSmart programmes for pre-employment. All of our learners benefit from tailored support and development throughout journey to higher education or employment.

Working Hours :
Monday – Thursday 08:30 – 17:00, Friday 08:30 – 16:30 (1 hour lunch break).

Skills:
IT skills,Organisation skills,Problem solving skills,Logical,Team working