Business Administrator Apprenticeship

Duties will include:

Planning Department (Weekly Rotation) Create and manage events and shifts in the Fatigue360 system Assign shifts to external staff and ensure proper communication Handle administrative tasks, including managing emails, keeping records and documentation up to date Call clients and staff to coordinate schedules and resolve queries Support the team with ad-hoc planning tasks as needed

Control Room (Weekly Rotation) Handle incoming calls professionally and efficiently, addressing queries or escalating issues as needed Perform daily tasks, including managing emails, updating records, and completing routine administrative duties Support the team in ensuring smooth daily operations and resolving any urgent matters

General Duties Act as a liaison between the two departments to ensure effective communication and smooth transitions during rotations Assist with helping with the set up of Facial recognition Ensure adherence to company policies, procedures and industry regulations in all tasks Able to work the rare weekend as and when required

Training:
Teaching and learning the skills, knowledge and behaviours within Business Administration

Training Outcome:

This role offers excellent prospects for career growth, skill development, and specialisation within the planning and control room departments. Apprentices can progress to roles such as Team Leader, Operations Manager, or Specialist in Planning, Control Room Operations, or Compliance, with opportunities for further qualifications and leadership positions within the organisation.

Employer Description:
MacRail is a market leading company that promotes safety and welfare on worksites across the United Kingdom. We are committed to providing cutting-edge solutions to maintain the health and safety of infrastructure staff. Since our establishment in 2001, MacRail has been dedicated to improving worksite management by implementing effective planning, adequate supervision, and clear communication. Our mission is to provide safety critical staff with the necessary information, instruction, and training to ensure their well-being. In 2018, Munnelly Group acquired MacRail. Munnelly Group is a leading UK construction and infrastructure support services group. Through our successful organic growth combined with our strategic acquisitions; we are one of the UK’s fastest growing companies in our chosen sectors. We invest in our people and systems to transform support services through our delivery to our customers and clients.

Working Hours :
Monday - Friday, 8.00am - 5.00pm.

Skills:
Administrative skills,Analytical skills,Attention to detail,Communication skills,Initiative,IT skills,Number skills,Organisation skills,Problem solving skills,Team working