Business Administration Apprentice

Provide excellent customer service and maintain a positive image of the company  Contribute to the efficient running of the company, assisting colleagues when appropriate and maintain good housekeeping and a tidy workspace Working as part of a close team to achieve and exceed monthly sales intake targets Negotiate with customers to achieve competitive quotations while maximising profits Make follow up calls to customers for feedback on live quotations and offer product advice when required  Build rapports with customers to maximise the potential of winning orders  Communicate with all internal departments to ensure smooth operation from tenders to orders Process orders in a prompt and efficient manner, collating and organising files correctly and updating the company system with any updates Provide excellent customer service and work within a challenging and rewarding environment, with a can-do attitude that are willing to go above and beyond for customers

Ideally candidates will be enthusiastic and confident with answering and making phone calls internally and externally with good written and verbal communication skills. 

Training:

Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.

Successful completion of this apprenticeship gives you an accredited Level 3 Business Administration, with training in how to:

Use multiple IT packages and systems in order to write letters/emails, perform financial processes and analyse data        Produce accurate records and documents including emails, letters, files, payments, reports and proposals Exercise proactivity and good judgement, in order to make effective decisions based on sound reasoning Plan and organise a variety of different tasks in order to manage the expectations of colleagues at all levels Manage projects, including the use of tools to scope, plan, monitor and report

For a full list of programme modules visit: velocity-pt.co.uk

Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position.

Employer Description:
Value Doors has taken the door industry online, with end-to-end design and online ordering process envious to our competitors. We have invested heavily into technology to become an industry that’s predominantly ‘offline’ to the current marketplace demands. With state-of-the-art door builders and APIs direct to banks and lenders for an instant, online finance approvals at checkout, we’re leading the way in online door ordering. We offer supply only to consumers and trade or a fully fitted service on products such as composite doors and aluminium bifold doors, aluminium french doors and aluminium sliding patio doors.

Working Hours :
Monday to Friday, 9.00am to 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience