FDM Degree Apprenticeship – Digital and Technology Solutions

The programme will enable you to learn the role of a technologist and the environments they work in, which will include:

Establishing, building and growing relationships with FDM staff through effective communication, and providing a friendly professional service to them. Learning how to carry out your work in line with FDM policies and practices. Helping users with their accounts: setting up new accounts, closing redundant ones, resetting passwords and managing the security and privileges the users have on their accounts. Ensuring that our IT assets are managed and audited. Installing various user hardware across the offices (laptops or display screens or printers). Creating and managing user accounts, especially in relation to making sure new accounts are created for new starters and closed when staff leave FDM. Providing important troubleshooting and support for our users when they are using key systems such as Windows 10 and Office 365 to do their day-to-day work. Building PCs and laptops from scratch and installing and configuring all the software our office staff requires to do their jobs. You’ll also get the opportunity to go ‘backstage’ and work with the networks and the large servers we use.

Training:

Your time on the FDM Apprenticeship Programme will be divided between working remotely and in-person at our Leeds centre, whilst studying part-time at Manchester ADA National College for Digital Skills for your Bachelor of Science degree in Digital and Technology Solutions. Initially you’ll take part in a 5-week bootcamp which you will attend remotely from our Leeds office with occasional in person workshops and lectures at ADA's campus. Then you will work on live IT System projects at our FDM centre in Leeds before having the opportunity to earn more experience working alongside our client partners within their businesses. 

Training Outcome:

This apprenticeship isn’t just an education. It’s an express route, to fast track your career! For example, many of our apprentices progress onto the FDM Graduate Programme whilst others take on permanent roles with our clients.

Employer Description:
We are a business and technology consultancy and one of the UK's leading graduate employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 4,000 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.

Working Hours :
Monday to Friday, 9am to 5:30pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Curious