Business Administration Apprenticeship

Answering telephone and directing calls Answering service emails Conducting client updates Using simple quote templates and sending to clients Helping organise sales diary Helping sales communications to clients/support Updating and producing control and patrol room paperwork Actioning items from/adding to control room daily diary Auditing and amending client instructions Monitoring CCTV screens Compiling alarm reports and emailing to clients Daily upkeep and production of duty records Filing Logging mileage of vehicles First aid box audits Data inputting Scanning Creating new customer files Updating records to CRM (customer relationship management) system

Personal Specification:

Ability to navigate Microsoft systems Good telephone manner Upbeat attitude Proactive  

Training:
Level 3 Business Administration Remote training delivery OneFile VLE 6 hours of dedicated training time every week

Training Outcome:

Possible full-time permanent position upon completion of the apprenticeship.

Employer Description:
Our client is a well-established Northampton-based security company with over 30 years of experience providing professional protection services across the UK. The company offers manned guarding, CCTV installation and monitoring, intruder alarms, access control, and keyholding services. Accredited by the NSI and ISO certified, they pride themselves on reliability, customer focus, and delivering high-quality security solutions to both commercial and residential clients. They are now looking for an apprentice to join their friendly team in Northampton.

Working Hours :
Monday to Friday 8.30am - 5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative