Admin Assistant

Service Care Solutions are looking for an Admin Assistant to work within the SEND team at North Lincolnshire Council on a contract basis.

Location: Scunthorpe

Job role/Responsibilities:
To provide an efficient and effective clerical and administration support to the Special Educational Needs and Disability (SEND) Team.

Provide clerical support for the assessment framework, preparing working papers for the SEND Team. Manage word processing, IT support, and maintain data on the SEN database. Service meetings, including accurate minute-taking, ensuring follow-up actions are assigned appropriately. Minutes may involve confidential and complex matters. Certify receipt of pupil files from other Local Authorities and forward files as necessary. Handle public and agency queries related to SEND, using initiative and escalating as required. Perform clerical tasks such as filing, photocopying, emailing, mail sorting, and maintaining the filing system. Support the SEND Team with diary management and meeting arrangements. Receive, file, and record SEND-related documentation manually and electronically, ensuring SEN processes meet deadlines. Act as the first contact for public queries regarding the EHC needs assessment process, escalating as necessary. Collate and circulate information relevant to EHC assessments, applying initiative and interpretation. Prepare funding notification sheets for Senior Compliance and Performance Officer. Process requisitions, orders, invoices, and payments, reporting irregularities.

Knowledge/Expereince:

Experience in using IT and office technology. Experience of Microsoft Office applications including Word and Excel spreadsheets. Good interpersonal skills both written and verbal. Experience of working in an office setting. Ability to prioritise own workload and work to strict deadlines. Good literacy and numeracy skills. Ability to work on own initiative and function effectively as a team member. Understanding of SEN legislation, regulations, and procedures. Understanding of SEN in the school’s context. Ability to relate to children/young people and families in a sensitive and professional manner, maintaining confidentiality. Ability to respond flexibly to the changing demands of the team. Practical signposting to parents/professionals regarding issues and concerns.

If you are interested in this role or want further discussion, please contact Lewis O’Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.