Country Manager (Full-Time) Based in Zurich, Switzerland

Are you ready to take the lead in one of Switzerland’s most dynamic food and beverage markets? We’re looking for a hands-on Country Manager who will oversee all operations across Switzerland, working closely with our regional headquarters in Paris. This role is pivotal in ensuring that the stores maintain top-tier performance, exceptional guest experiences, and strong financial results.

Why You’ll Love This Role:

Be the driving force behind the brand’s success across all locations in Switzerland, shaping a people-centric, vibrant culture.Travel frequently between cities to stay connected with the day-to-day operations, ensuring excellence across all stores.Collaborate with a passionate team, focusing on operational excellence, customer satisfaction, and employee engagement.

Key Responsibilities:

Lead and inspire the management and operational teams, ensuring smooth operations across all stores.Develop strategies to boost sales, profitability, and customer satisfaction.Uphold brand values by maintaining high standards in service, product quality, and store cleanliness.Analyze market data, spot trends, and implement solutions to improve performance.Collaborate with other departments (marketing, finance, supply chain) to align on goals and strategies.Handle challenges swiftly, ensuring minimal disruptions to operations.Report regularly on market performance and growth opportunities to senior management.

What We’re Looking For:

5+ years of operational leadership experience in the food and beverage industry.Proven multi-unit management skills in a fast-casual or similar environment.Strong expertise in cost control, inventory management, and financial reporting (P&L).Exceptional skills in customer service, with a history of driving customer satisfaction and loyalty.Leadership that inspires: Demonstrated success in fostering a positive team culture and employee retention.Deep knowledge of restaurant operations and a passion for continuous improvement.

What We Offer:

The opportunity to make a real impact by shaping the brand’s future in Switzerland.Competitive salary with performance-based bonuses.A vibrant, international work environment where innovation and growth are at the forefront.

Ready to lead a dynamic team in one of the most exciting markets in Europe? Join them in Zurich and be a part of a global brand that’s redefining hospitality and guest experience.

Apply today to embark on this exciting journey!