IT Apprentice

Logging customer issues onto the company ticketing system Troubleshooting customers' IT or Telecoms issues through diagnostic techniques Configuring and testing new kit prior to installing at customer site  Produce clear descriptions of user problems Setting up new account users

Training:

Full training and support will be provided by your workplace mentor and from the Baltic team.

 

Training Outcome:

Full time role available after completion of the apprenticeship

Employer Description:
Swiftcomm is one of the UK’s leading providers of business communications services. They provide IT and communications infrastructures to major, multi-site organisations right down to small businesses across the country whilst simultaneously delivering outstanding customer service. If you’re an IT hobbyist and have a passion for IT you’re in luck… there is no better place to kick-start your career!

Working Hours :
Monday – Friday 9 AM – 5:30 PM

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working