Telesales Advisor Apprentice

Key Responsibilities

Outbound Sales Calls:

Conduct a high volume of outbound calls to prospective clients. Introduce Insightecs Int Ltd’s products and services, highlighting their benefits and value.

Sales and Conversion:

Identify client needs and provide tailored recommendations to meet their business goals. Achieve and exceed individual sales targets and contribute to team objectives.

Customer Relationship Management:

Build and maintain strong relationships with potential and existing clients. Provide excellent customer service, ensuring a positive client experience.

Database and CRM Management:

Accurately record client interactions, sales, and follow-ups in the CRM system. Maintain an organised and up-to-date client database.

Feedback and Collaboration:

Work closely with the sales and marketing teams to refine scripts and strategies. Provide feedback on client needs and market trends to improve offerings.

Training:

Sales Executive (Level 4) Apprenticeship Standard Qualification:

Functional Skills in maths and English provided (if required). Achievement of the standard meets the eligibility requirements for Sales Certification at Level 4 with the Institute of Sales Professionals (ISP).

The Apprenticeship College Ltd’s training options:

Head office 2.3 miles away - Thames Exchange, 10 Queen Street Place, London, EC4R 1BE. Delivery method at location to be confirmed.

At the apprentice’s workplace (national):

Day release: 5.4 miles away. Day release address: 258 Harrow Road, London, London, London, W2 5ES.

Training Outcome:

Upon successful completion of the apprenticeship program, the employee may be promoted to the role of Sales Manager.

Employer Description:
We are a digital marketing agency based in London.

Working Hours :
Monday - Friday, 9.00am - 5.00pm (breaks to be confirmed).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Team working,Patience