Appointment Setter Apprentice

Key Responsibilities

Outbound Client Outreach:

· Make outbound calls to potential clients to introduce Insightecs Int Ltd’s services.

· Engage prospects in meaningful conversations to identify their needs and interests.

Appointment Scheduling:

· Qualify leads and schedule appointments for the sales team with interested prospects.

· Ensure all appointments are accurately recorded in the CRM system and coordinated with the sales team.

Follow-Up and Relationship Building:

· Conduct follow-up calls to nurture leads and maintain engagement.

· Build rapport with potential clients to create trust and credibility.

Collaboration and Feedback:

· Work closely with the sales and marketing teams to ensure alignment on messaging and lead quality.

· Provide feedback on lead quality and market trends to improve outreach strategies.

Data and CRM Management:

· Maintain accurate records of calls, leads, and appointments in the CRM system.

· Track and report appointment-setting performance and metrics.

Training:

Sales Executive (Level 4) Apprenticeship Standard Qualification:

Functional Skills in maths and English provided (if required) Achievement of the standard meets the eligibility requirements for Sales Certification at Level 4 with the Institute of Sales Professionals (ISP)

The Apprenticeship College Ltd’s training options:

Head office 2.3 miles away - Thames Exchange, 10 Queen Street Place, London, EC4R 1BE Delivery method at location to be confirmed

At apprentice’s workplace (national):

Day release: 5.4 miles away Day release address: 258 Harrow Road, London, London, London, W2 5ES

Training Outcome:

Upon successful completion of the apprenticeship program, the employee may be promoted to the role of Sales Manager.

Employer Description:
We are a digital marketing agency based in London.

Working Hours :
Monday - Friday, 9.00am - 5.00pm (breaks to be confirmed).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Team working,Patience