ICT Support Apprenticeship

• Support with the maintenance of IT devices for across both
of our hospital sites in Gloucester and Cheltenham.
• Maintain our interactive whiteboards and printers across our
classrooms in Gloucester and Cheltenham.
• maintain documentation in accordance with best practice,
organisational guidance and legislation.
• Liaise with external suppliers and support lines in the
maintenance and support of the school’s network
• Assist in the ongoing maintenance of the school’s external
website
• Ensure adequate security, both physical and data, on the
network system including testing and reporting
• Identify cause of faults and undertake basic repairs and
maintenance.
• Support with identifying appropriate technical solutions using
both logical and creative thinking.
• Invigilation of both internal and external examinations.
• As part of this role, you will be studying towards the completion
of the level 3 IT Solutions Technician apprenticeship standard.
• This position is subject to enhanced DBS, (Disclosure and
Barring Service) check.
• Willingness to travel between our County Office in Cheltenham
and Gloucester Royal Hospital (GRH)

Training:

The apprentice may need to attend functional skills once a week.

The apprentice can attend any relevant training course to their qualification or job role.

Training Outcome:

May be a higher level apprenticeship or a permanent role.

Employer Description:
Gloucestershire County Council is a county council which administers the most strategic local government services in the non-metropolitan county of Gloucestershire, in the South West of England.

Working Hours :
Monday to Friday 9am to 5pm.

Skills:
Communication skills,Administrative skills,Team working