Medical Receptionist Apprentice

Greeting and receiving patients who arrive for appointments and
making sure that they see the correct doctor at the correct time. Dealing courteously with patients’ queries and requests Making appointments for patients with the doctors, nurses and all other primary care staff Making appointments, helping patients and taking messages Ensuring that accurate messages are recorded and delivered to
the correct person. Attending practice meetings Filing patient records and retrieving the records when necessary. Recording requests for home visits, ensuring that all requests are
passed to the relevant doctor. Using SystmOne, deal with workflow and tasks on a daily basis. Mark up and distribute post ready for Scanning. Scan letters into patient records and enter relevant data onto the
computer system. Collecting and recording practice statistics for audit purposes. To carry out general clerical duties, including filing, photocopying,
laminating and the use of other equipment as required. Perform any other appropriate duties as may be delegated from
time to time by the Practice Manager or Deputy Practice Manager Taking requests from patients for medication either by post or online via patient online request or MOL. Issuing repeat prescriptions electronically Dealing with prescription queries Performing prescription call back

Training:
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice. The apprentice will spend 20% of their working hours in off the job activities and training. On the job and off the job training will be delivered in the
workplace.

Training Outcome:

There are numerous other roles that may become available to apply for within the surgery

Employer Description:
Situated on Scarsdale Rd in Chesterfield. This established medical centre aim to create a place where their patients are offered the very best care possible. They have a Quality Care Commission rating of outstanding.

Working Hours :
Monday – 8:00am – 6:00pm ½ hr unpaid lunch Tuesday – 8:00am – 6:30pm ½ hr unpaid lunch

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience