Business Administrator Apprentice

The successful candidate will be capable and motivated to provide proactive support to management and the care staff team, ensuring the delivery of a high-quality and commercially successful service.

Key responsibilities include:

Utilizing software packages to analyse and present data. Responding to telephone, email, and in-person inquiries. Preparing financial documents and reports. Learning relevant healthcare laws, CQC regulations, compliance, etc. Assist in managing office supplies and inventory. Handle incoming and outgoing correspondence Support the Registered Manager and Business Dev Manager in the day-to-day operations of the business. Provide support to the care staff team. Contribute to staff recruitment, training, and development, identifying training needs and opportunities for professional growth. Act as a role model to staff, demonstrating professionalism, integrity, and a commitment to the highest standards ethical practice. Perform clerical and administrative tasks efficiently. Maintain organized filing systems both electronically and physically. Have responsibility for planning and managing own time and workload. Plan, chair and record minutes of meetings. Take charge of stock control, room bookings, events, travel and accommodation. Develop in-depth understanding of internal company policies and key business policies relating to the sector. Maintain privacy and handle confidential information in compliance with the organisation’s procedures. Seek advice from more experienced colleagues, when necessary, to aid decision making.

Data Entry and Management:

Enter and update information accurately in databases and spreadsheets. Maintain and review data/information/records. Assist in preparing reports, presentations, and documents as required. Ensure data integrity and confidentiality. Review processes and make suggestions for improvements including implementing improvements.

Customer Service:

Respond to telephone, email, and in-person inquiries in a professional manner. Assist visitors and clients by providing information and directing them appropriately. Support the team in maintaining positive client relationships. Build and maintain positive relationships with a range of internal and external people. Use verbal and written communication/correspondence to a range of stakeholders.

Meeting and Event Coordination:

Schedule and organize meetings, including booking meeting rooms and arranging necessary equipment. Prepare and distribute agendas, meeting minutes, and other relevant documents. Assist in planning and coordinating company events and activities.

Financial Administration:

Support the preparation of financial documents and reports. Check Management Accounts are correct and understand the implications. Prepare Invoices and ensure aged debt is collected and managed appropriately, encouraging timely payment of client accounts.

Project Support:

Provide administrative support for various projects and initiatives. Assist in research and data collection for project-related tasks. Identify, lead, manage and monitor a project using project management techniques.

Training:

Training will be at Doncaster College where you will access a wide range of facilities on offer. 

Day release  

You will undertake The Level 3 Business Administration apprenticeship standard.  

https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0 

You will undertake Functional Skills for English and/or Maths if needed  

You will undertake both on and off the job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience. 

 

Training Outcome:

Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate. Several opportunities for career progression on completion.

Employer Description:
City Care Providers Ltd is a home care service provider based in Doncaster, South Yorkshire, registered and regulated by the Care Quality Commission (CQC). Specializing in personalized care for individuals in their own homes, their services range from brief check-in visits to comprehensive live-in support. Founded in 2021, the company commenced operations in November 2022 and has since flourished, earning exceptional reviews from satisfied clients. The company is committed to delivering safe, effective, caring, responsive, and well-led services. City Care Providers work closely with service users and their families to ensure high-quality care, emphasizing the importance of maintaining their clients' well-being and dignity.

Working Hours :
Monday to Friday

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness