Property Administrator Apprenticeship

Daily tasks include:

● Customer Service - taking inbound calls from tenants and clients, booking appointments, making outbound calls and following up on visits

● Assisting the Lettings department with general enquiries and processing of tenant applications/referencing

● Assisting the Property Managers with receivables and general administration

● Maintaining and updating online databases

● Opening and closing of utility accounts

● Scanning of invoices and processing through the system ready for payment

● Minute taking

● General administration duties (including but not limited to) filing, scanning etc.

Training:

You will be working towards your Housing & Propery Management Level 3 Qualification and attend 1-2-1 meetings via teams every month to discuss your progress with your tutor and learn about the modules including decision making & collaborative working, housing legislation, tenancy types, and more! You will have a minimum of 6 hours per week to complete apprenticeship work which includes assignments, research, and training within your role. All apprenticeship work is completed in the workplace during your working hours.

Training Outcome:

Property manager
Leasing consultant
Facilities manager
Construction and trades

Employer Description:
JDi Property Holdings Ltd work in the housing and property sector. They have a supportive and friendly team that will help you throughout your apprenticeship journey. Signature Properties UK prides itself on offering a fantastic portfolio of over 350 rental properties across the South Coast and providing the highest levels of customer service. As the vast majority of properties are owned by us, there are no middlemen which means the Property Managers can deal directly with tenants and have the autonomy to resolve any issues efficiently. We also have a dedicated maintenance team who are on hand to promptly help fix any problems reported to the Property Managers.

Working Hours :
· Hours: Monday to Friday 8:00 – 17:00

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Non judgemental,Patience