Scheduler Business Administration Apprentice

Log calls/ jobs on the helpdesk ERP system Allocating work orders to the reactive engineering team Placing product orders with the approved supply chain Ensure all protocols, policies and procedures are met within the Helpdesk ERP System Taking ownership for the PPM schedule & Reactive maintenance jobs To ensure engineer / service reports are completed To ensure 100% Portal compliance in line with individual client’s requirements Regularly cleanse and refresh the electronic asset register to reflect the following Disposal details of assets/plant & equipment Location of plant & equipment Warranty details To initially deal with front-line complaints and service-related issues arising from reactive and planned works – reports to line manager – log complaints, monitor and process toward remedial and resolved outcomes To provide general administrative support including, filing, document distribution, word processing, spreadsheets, data-base services/maintenance, ERP reports

Training:
An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training or studying

Training Outcome:
Possibility of full time permanent role upon successful completion of apprenticeship

Employer Description:
Commercial Maintenance Services UK Ltd (CMS) are a nationwide market leader in Facilities and Commercial Building Maintenance, built on the core values of Integrity, Expertise and Responsiveness. Established in 2000, CMS have built a reputation for delivering trusted and specialist M&E Hard and Building Maintenance Services to clients across the UK. With a team of over 190 employees operating 24/7, 365 days a year, CMS offers a range of integrated commercial maintenance services, including reactive and planned Gas, Heating, Plumbing, Air Conditioning, Electrical, Catering Equipment installation, repair and maintenance.

Working Hours :
Monday- Friday 8:30am to 4:30pm You will have a 30 minute lunch break

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Business admin experiance,Excel experiance