IT Support Apprentice

Assist with the installation, configuration, and maintenance of IT equipment and systems Monitor and respond to support tickets in a timely manner Perform routine system checks and maintenance tasks Support the IT team with various projects and initiatives Document technical procedures and solutions

Training:

Why choose our Azure Cloud Support Specialist Apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 Apprenticeship programme enables the apprentice to:

Learn on-premise and cloud-enabled technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell

Training Outcome:
90% of QA Apprentices secure permanent employment after finishing their apprenticeship Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks

Employer Description:
Concentric Birmingham Ltd is a key part of Concentric AB, specializing in the design and manufacture of engine pumps. Located in Birmingham, UK, this facility serves as the company's manufacturing, testing, and technical centre for its engines business. We produce a range of high-end, complex products, including oil pumps, water pumps, and fuel transfer pumps, primarily for medium and heavy-duty diesel engines

Working Hours :
All details will be confirmed at interview

Skills:
IT skills,Attention to detail,Team working,Non judgemental