Apprentice Sales & Customer Service Adviser - 14752

Working within a fast-paced environment, duties will involve:-

• Provide excellent customer service to all customers
• Visual merchandising to customers via video calls
• Taking orders over the phone/Whatsapp
- Offering advice, guidance and support
• Fixing problems and offering solutions
• Upselling products to increase sales
• Picking and packing orders for delivery
• Accepting incoming deliveries and checking items
• Meeting and greeting clients who walk in
• Updating company websites
• Prioritising orders in order of importance
• Keeping up to date with women's fashion trends

Training:
Level 2 Customer Service Practitioner  Functional skills  Work-based learning 

Training Outcome:

Progression onto full-time employment.

Employer Description:
Kurt Muller is a luxury womens fashion brand established in 1988. We have a number of fashion outlets based around the UK with our wholesale showroom based in the heart of Manchester. We source directly from European factories to offer high quality & affordable womens fashion with new styles weekly! From dresses and tunics, to jackets and blouses, to casual tops and jeans - you'll be sure find something to suit you! We are highly experienced in all aspects of design, sourcing and production. Accessories include scarves, bags, belts and jewellery.

Working Hours :
Monday - Friday 11:00-17:00 (30 min lunch).

Skills:
Communication skills,IT skills,Confident,Professional