Business Administration Apprentice

As part of our customer service team, you’ll be managing customer accounts on a daily basis, ensuring smooth communication and providing top-notch service. Your main responsibilities will include but not be limited to:

Processing customer purchase orders Placing purchase orders for materials Processing purchase invoices and invoicing customers Confirming deliveries and managing stock levels of depot stock lines Keeping customers informed on any issues promptly Answering telephone queries and managing incoming emails in the ‘Bristol’ account Handling customer complaints and ensuring timely resolution Assisting with production planning and end-of-month checks related to purchasing, production, deliveries, and raw materials Collaborating closely with our external sales, commercial, design, transport, quality, and planning departments This role offers excellent growth opportunities for anyone looking to expand their skill set within customer service and account management

Training:

Next Level will work closely with you to complete your Level 3 Business Administration Apprenticeship. This 14-month programme is delivered on a 1-to-1 basis in the workplace and online. You’ll receive dedicated support from our expert tutors, ensuring you stay on track with your learning and meet all deadlines.

We offer regular reviews between your tutor, manager, and yourself to ensure your development is aligned with the apprenticeship objectives. On successful completion of the apprenticeship, you will receive a Level 4 Business Administration qaulification. 

Training Outcome:

This apprenticeship can lead to a career in customer service/ account managament.

Employer Description:
Boxes and Packaging offers the UK’s largest independent national sheet plant network, supplying a full range of customers with the design and manufacture of bespoke corrugated packaging solutions and in-house printing, along with a range of ancillary packaging products.

Working Hours :
Monday to Friday. Shifts to be confirmed.

Skills:
Communication skills,Customer care skills