Business Administration Apprentice

The Apprentice Administration Apprentice will play a critical part in the smooth and efficient running of designate offices.  Working alongside Site Co-Ordinator’s and or Assistant Employment Advisors the apprentice Admin Assistant will provide consistent, courteous support for our office teams.  They will oversee a variety of administrative and clerical activities including finance duties.

This role is suitable for someone starting their office-based career. Training will be provided through classroom and on-the-job learning.

Greeting office visitors and signposting them to appropriate people or designated area Undertake basic office tasks, such as filing, preparing meeting/training areas and presentation materials, delivering mail and data entry Handle inbound/outbound phone calls and respond to other message types as required (email, SMS, etc). Coordinating schedules and managing calendars Supporting onboarding of participants onto programme Entering and updating company, employee, and client records Ordering, storing, and distributing office supplies and maintaining, repairing, or replacing office equipment Directing, reviewing, and optimising office operations to increase accuracy, productivity, and efficiency and reduce costs Managing the office petty cash including distributing travel costs, scanning receipts and completing finance returns Supporting the office with any other admin duties as required.

Please note in the role of Admin Apprentice the successful candidate will work or have contact with participants some of whom will have MAPPA restrictions (Multi-Agency Public Protection Arrangements).  Due to the restrictions placed on some of our MAPPA customers they would not be able to engage in any contact, whether that be written, verbal, via IT applications or face to face with individuals under the age of 18.  Therefore, we are unable to employ anyone who is not aged 18 or over.

Training:

On-the-job training delivered by the employer.

Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end-point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship English and mathematics minimum requirement is Entry Level.

Allocation of an apprenticeship delivery coach who will carry out regular training.

Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps.

Training Outcome:

An apprentice Customer Support Advisor could look at opportunities to progress into a Site coordinator or Assistant Employment Advisor position and then eventually progress into an Employment Advisor position.

Employer Description:
Seetec is an employee-owned company delivering services - across the employment, skills and rehabilitation sectors – that unlock people’s social and economic potential by helping them into work, develop new skills or turn away from crime. Changing people’s lives for the better in the businesses and communities we serve is the driving force behind our services and the motivation for our exceptional delivery standards. We have significantly grown and evolved from our original not for profit roots in 1984, but throughout our history our commitment to delivering social value has remained at the heart of our culture. Our colleagues – across offices in the UK and Ireland – are dedicated to improving the lives of thousands of people every year by identifying and delivering the support they need to be more skilled, productive and prosperous. Our foundation is the strength of our people and their expertise, insight and determination to change the lives of those they support. It was therefore a logical step at the beginning of 2020 to put our future in the hands of our colleagues and become majority employee owned. We are now one of the largest employee-owned businesses in the UK where every employee is a stakeholder in our collective success. We are a Disability Confident Leader and B-Corp certified, which means we meet rigorous standards on transparency and delivering social value in the places where we work. Seetec holds Investors in People and Investors in Wellbeing Gold status. With people at the heart of every one of our services, we are driven by our overarching aim to empower lives and improve communities. Our commitment to providing effective and innovative service delivery enables us to have a positive impact on people’s lives and improve communities.

Working Hours :
Monday to Thursday, 8.30am – 5.00pm. Friday, 8.30am - 4.30pm. 1 hour unpaid lunch break.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Willingness to learn,Ability to work to deadlines,Professional & Confident