Apprentice Workshop Configuration Engineer

KEY RESPONSIBILITIES:

Maintain, refurbish, repair, return, store or dispose of all types of electrical, electronic, and electromechanical equipment within the Positive Solutions Workshop, including stock held on behalf of our customers, to the highest standard and within agreed timescales. Ensure that all equipment is configured in accordance with work instructions and configuration documentation making sure that it is fully tested, and quality assured to meet the standards expected by the company and is subsequently packed correctly for dispatch. Ensure quality standards are maintained with commitment to Electronic Static Discharge (ESD) precautions Accurately complete and maintain all Workshop/Configuration records within an acceptable time scale in a precise, legible manner. Manage stock: including accurate receipt - booking in stock purchased into the stock management system, regular stock counts in accordance with defined timescales, monitoring usage, ensuring stock rotation principals are employed at all times and that goods are dispatched in a timely and efficient manner. Monitor and maintain suitable minimum stock levels of all company packaging, including its distribution, and for repaired re-usable stock in line with Field Engineer’s usage Quarantine and process according to the appropriate work instructions any non conforming items Accurately pick stock required for configuration and repairs ensuring that the transfer of stock is managed through the company stock management system so that accurate records are maintained. Communicate efficiently and professionally with colleagues, suppliers, and customers. Adhere to all operating procedures and work instructions, maintaining a safe working environment and ensuring compliance with BS EN ISO 9001 and 27001. Work additional hours and accommodate any other duties, as required.

Training Outcome:

Positive Solutions have many roles in technology for Service Desk to software development, opportunities for progression will be available.

Employer Description:
Positive Solutions are the leading provider of healthcare technology in the UK, with an enviable record of delivering reliable and feature-rich solutions for pharmacies, and now care homes, since 1993. Whether you are a single-site independent, a corporate group, or a national estate, our solutions automate and streamline your operations, saving you time and money and freeing up your resources. We understand the importance of technology in this rapidly changing environment and the key role we play in helping pharmacies overcome their challenges. Having been at the forefront of technology innovation in the sector for decades, we are ideally placed to support our customers. Known for our ability to anticipate market trends, listen to our customers and understand their needs, our passion is delivering solutions that improve your workflows, performance and patient experience

Working Hours :
Monday to Friday, 9am to 5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Initiative