Domestic Gas Technical Support Assistant

Domestic Gas Technical Support Assistant (office based) - Renewable Energy - Circa £30,000 DOE 

Due to continued growth with this renewable energy client they have an additional requirement for a Technical Support Assistant to work within a heating installation team.  This position will be office based.  Ideally you will have knowledge within the heating industry but working closely with the Technical Manager you will be provided with training and development within this area.   

Hours of work:

Monday - Friday 09.00 - 16.30 (37.5 hour week) 

Duties & Responsibilities:

Overseeing the heating installation helpdeskReceiving incoming calls from customers who have had recent heating installations Troubleshooting any issues and resolving problems Diagnosing faultsTo be considered: 

Have good technical knowledge within the heating industry Domestic Gas trained Open to training and development both office and field base to learn about the industryExcellent customer service experience Good administration skills and IT skills Salary & Benefits: 

Salary £30,00028 days holiday Career progressionCompany pension