Our client is a prestigious jewellery manufacturer based in the heart of London’s historic jewellery quarter, Hatton Garden. They are currently seeking to recruit an Admin Assistant and a Sales Support Assistant to join their dynamic team. They are a team of passionate people with expert knowledge in the jewellery industry. They believe it is their people who are key to their success, and it is because of them that they are a market leader. They aim to continually invest in their people and business to deliver the best product and services.
Office Administrator
They require an experienced Office Administrator to support the wider team by managing administrative duties. This is a vitally important role within their ambitious team at a time of sustained growth. The position provides an opportunity to learn and grow within a dynamic team in a busy office environment. Key Responsibilities
Manage the full journey of orders, including processing invoices, packing and dispatching orders to deadlines.
Maintain and update the database of all customer information.
Handle customer purchase orders, including receiving, processing and adding details to customer order sheets.
Raise supplier orders, track them and coordinate with suppliers.
Raise customer orders and update spreadsheets accordingly.
Manage returns and credit stock.
Prepare and manage product data sheets and sample submissions.
Perform general administrative duties, including chasing deliveries, managing purchase order information and assisting the wider team.
Update and maintain various spreadsheets related to orders, invoices, sales analysis, stock and other administrative tasks.
Manage stock including counting, weighing and preparing for invoicing slash dispatch.
Sales Support Assistant
The Sales Support Assistant will play a pivotal role in maintaining strong relationships with trade account clients, while supporting the sales and creative efforts. This position offers the opportunity to work closely within the sales team to ensure they deliver exceptional service and success to their customers.
Key Responsibilities
Act as the main point of contact for trade account clients, maintaining and strengthening customer relationships.
Handle customer inquiries, assist with order management and provide after sales care.
Research on prepare trend reports for upcoming seasons and assist with creating mood boards and trading calendars.
Prepare monthly sales reports and other analytics as required by the sales team.
Support administrative tasks such as updating spreadsheets, managing order details and liaising with suppliers.
Assist with tasks like raising customer orders, tracking orders and home handling returns where needed.
General Responsibilities
For both roles the ideal candidates will have the following:
Ability to work under pressure and meet deadlines in a busy office environment.
Previous experience working with invoices and administration.
Proficiency in using Microsoft Office, including outlook, excel and word.
Strong organisational skills with the ability to prioritise effectively.
Teamwork within an office environment, as well as the ability to work independently and autonomously.
Strong analytical and numerical skills to understand sales and commodity figures.
Jewellery trade experience would be preferred but is not essential.
A competitive salary based on experience is on offer, alongside career development opportunities and other benefits. Apply now!
