Enrolment Officer
Enrolment Officer
Location: Leeds (with travel to other sites)
Contract: Full-time, permanent
Salary: £26,280 – £30,000 per annum
Are you highly organised, detail-focused, and passionate about supporting learners? Our client, a respected training provider, is looking for an Enrolment Officer to join their growing team. This is a fantastic opportunity for someone with strong administration and customer service skills who wants to make a real difference in the education and training sector.
The Role
As an Enrolment Officer, you will:
Lead and manage learner enrolments, including appointments, paperwork, and follow-up actions.Check and verify learner eligibility in line with funding rules and compliance requirements.Deliver clear Information, Advice and Guidance (IAG) to support learners at enrolment.Review assessment results and prior attainment to ensure programme suitability.Maintain accurate records and prepare evidence for audit and inspection.Work closely with colleagues to deliver a high-quality learner journey from day one.About You
We’re looking for someone who has:
2+ years’ experience in a learner-facing or customer service role.A good understanding of Information, Advice and Guidance (IAG) principles.Excellent administration skills and strong attention to detail.Confidence in problem-solving and handling learner queries.Strong communication and interpersonal skills.GCSEs (A–C / 9–4) in English and Maths.Good working knowledge of Microsoft Office 365.A full UK driving licence and the ability to travel between sites.Desirable (but not essential)
An IAG qualification.Experience with Adult Education Budget, Free Courses for Jobs, or Skills Bootcamps.Familiarity with Ofsted inspections and Matrix assessments.What’s on Offer
Competitive salary: £26,280 – £30,000 per annum (depending on experience).A permanent, full-time role with opportunities for professional development.The chance to join a supportive organisation making a real difference through education and training.Don’t miss out — apply today and take the next step in your career as an Enrolment Officer.