IT Apprenticeship
Support Telephone Systems and maintenance
Assist with the installation, integration, testing and maintenance of network and telecommunications infrastructure LAN, WAN, VPN, VoIP, Call Centre and Telephone systems ensuring all quality, asset management and configuration management processes are followed.
Provide support for the configuration of network switches, routers and firewalls to ensure the business demands are met whilst also maintaining a secure environment.
Install, support and service business customers
Handle telephone calls and emails from clients and create support incidents as needed and provide 1st line support to clients – via telephone, email and remote working
Training:
https://www.balticapprenticeships.com/programmes/it-support-technician/?apprentice=1
Training Outcome:
Potential full time job role upon completion.
Employer Description:
Stride Communications is seeking a proactive and eager-to-learn individual for our IT Apprenticeship program. As an IT Apprentice, you’ll gain hands-on experience in supporting our robust IT infrastructure, helping to ensure seamless connectivity and communication for our diverse clients. You'll work closely with our skilled team, learning valuable skills in troubleshooting, network management, and customer support to make an impact in the world of digital communication. If you’re passionate about technology and looking to kickstart your career in IT within a dynamic and forward-thinking company, we’d love to hear from you! Stride are paying a competitive apprenticeship salary of £18,000 with amazing benefits such as Deliveroo Lunch Fridays, yearly bonus, annual pay reviews AND a potential for a full time job role upon completion! If you are looking to begin your career in IT, earn an attractive weekly wage and work towards a qualification which is recognised globally and throughout the IT community then apply now or contact us for more information.
Working Hours :
Monday to Friday, 42 hours per week. Shifts tbc.
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working