CRM Systems & Data Manager

CRM Systems & Data Manager Location:- London – Hybrid working 3 days office with 2 days at home. Some travel to other UK offices when required. Salary Range:- £50-55k + Bens Environment:- CRM Systems, Power BI, Reporting, Data Insights, Data Management, GDPR, Vendor liaison, CRM Performance Improvement, Processes, End User Training and development, Data Translation, Commercial Property Industry, Customised CRM’s. About the Role Our client, a leading Real Estate company, is seeking a skilled CRM Systems & Data Manager to oversee the delivery, optimisation, and evolution of their CRM system. This pivotal role combines stakeholder collaboration, client strategy development, data management, and system enhancement, working closely with service lines, regional offices, and external partners. Key Responsibilities 1. CRM System Management o Maintain CRM data accuracy and implement improvement strategies. o Drive system adoption through effective communication, user engagement, and training initiatives. 2. Client Strategy Development o Utilise CRM data to generate actionable insights and refine client strategies. o Develop segmentation models for effective client categorisation. 3. Data Management & Insights o Deliver tailored insights to key stakeholders while ensuring GDPR compliance. o Safeguard data integrity through system protocols and targeted training. 4. System Enhancement o Identify and implement CRM improvements while providing training and ongoing support. Ideal Candidate Profile Skills: • Strong analytical and strategic thinking capabilities. • Leadership and communication skills to engage diverse stakeholders. • Experience with CRM systems, web-based databases, and project management methodologies (e.g., Prince2 or Agile preferred). • Knowledge of GDPR and data compliance requirements. Experience: • 2–3 years of CRM systems experience, preferably in a B2B or commercial property context. • Strong Power BI and Reporting Skills. • Familiarity with Agency Pilot CRM is a bonus. • Demonstrated expertise in stakeholder management, training delivery, and data-driven reporting. Personal Attributes: • Data-focused, commercially aware, and results-oriented. • A creative problem-solver with exceptional attention to detail. • Passionate about CRM systems and committed to maintaining compliance standards. @mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology @mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business. For more information or a list of current vacancies, please see our web site at mecscomms.co.uk